Privacy Policy

Applies to the Cover My Baby website and all orders placed through covermybaby.in. Covers applicable Indian data protection law, including the Digital Personal Data Protection Act.

1. Who we are

Cover My Baby is a brand owned and operated by EV Spares India Pvt Ltd, a company registered in India. We sell custom-fit vehicle covers, seat covers, floor mats, and related accessories through our website, covermybaby.in.

For applicable data protection law, EV Spares India Pvt Ltd is the data fiduciary responsible for personal data collected through our website.

Registered address: Flat 62, Part 2, Sector 15, Hope Apartment, Gurgaon, 122001, Haryana, India

GSTIN: 06AAJCE2196F1ZM

Contact: info@evsparesindia.com

2. What data we collect

We collect the following categories of personal data.

Account and order data: your name, email address, phone number, shipping address, billing address, and order history.

Vehicle data, the make, model, and variant of your car, bike, or scooter, which you provide so we can match you with the correct custom fit cover.

Usage data, pages visited, time spent on the site, device type, browser, and IP address, collected automatically as you browse.

Payment data, transaction references from Razorpay, our payment gateway provider. We do not store your full card, UPI, or bank account details. Payment processing is handled directly by Razorpay under its own PCI DSS-compliant security standards.

Communications, any messages you send us through email, contact forms, or customer support channels.

3. How we use your data

We use your personal data to:

Process, pack, and ship your order, including matching you to the correct custom fit cover for your vehicle
Send transactional emails and messages, such as order confirmations, shipping updates, and return or refund notices
Send marketing emails and offers, such as discount codes and new product launches. You can opt out at any time
Respond to customer support requests and resolve complaints
Improve our website, product range, and overall customer experience
Comply with tax, accounting, and other legal obligations, including those under GST law
Prevent fraud and protect the security of our website and customers

4. Vehicle and fitment data

When you select your vehicle make and model at checkout or through our fitment tool, this information is used only to identify the correct cover size and design for you. It is stored alongside your order history so we can assist you more easily if you contact us again in future, and is not shared with any third party except as needed to fulfil your order.

5. Data sharing

We share your data with the following categories of service providers, each of whom is required to handle your data securely and only for the purpose for which it was shared.

Shipping and logistics partners, such as Zipypost, to deliver your order to your address and provide tracking updates.

Payment gateway providers, such as Razorpay, to process payments securely.

Website hosting and technology providers, who help us operate our online store.

Email and marketing platforms, to send order updates and, where you have opted in, promotional communications.

Government or regulatory authorities, where required by law.

We do not sell your personal data to any third party.

6. Data retention

Order and transaction data, retained for as long as required under applicable tax and accounting laws, generally a minimum of several years.

Account data, retained for as long as your account remains active, and deleted within a reasonable period after account closure, subject to legal record keeping requirements.

Customer support records, retained for a reasonable period to help us assist you with any follow-up queries.

You may request earlier deletion of certain data, see Section 8.

7. Where your data is processed

Your data is primarily processed and stored on servers located in India. Where we use third party service providers based outside India, such as certain hosting, analytics, or email delivery platforms, appropriate safeguards are used to protect your information in line with applicable law.

8. Your rights

Under applicable Indian data protection law, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data, subject to legal retention obligations
Withdraw consent for marketing communications at any time
Raise a grievance or complaint about how your data has been handled

To exercise any of these rights, email us at info@evsparesindia.com. We will respond within a reasonable timeframe.

9. Cookies

We use the following types of cookies on our website.

Essential cookies, needed for core site functions such as keeping items in your cart and keeping you logged in. These cannot be disabled without affecting site functionality.

Analytics cookies, used to understand how visitors use our site, so we can improve it. These are anonymised and aggregated.

Marketing cookies, used to show you relevant offers and measure the performance of our promotions.

You can manage or disable cookies at any time through your browser settings.

10. Security

We use reasonable technical and organisational measures to protect your personal information, including secure transmission of data over the internet and restricted internal access to customer data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated revision date. Your continued use of our website after the effective date constitutes acceptance of the revised policy.