Return Policy

We want you to be completely happy with your Cover My Baby purchase. If something isn't right, we're here to make it easy to sort out. This page explains our return, refund, and warranty process.

7 Day Return Window

You can request a return within 7 days of delivery, no questions asked, if:

The cover does not fit your vehicle as expected
You received the wrong product or variant
The product arrived damaged or defective
You are simply not satisfied with your purchase

To be eligible for a return, the product should be unused, in its original packaging, and in the same condition you received it, along with the original invoice or order confirmation.

How to Request a Return

To start a return, please email us at info@evsparesindia.com with:

Your order number
The reason for the return
Photos of the product and any damage or defect, if applicable

Our team will review your request and confirm the next steps within 1 to 2 business days. Once approved, we will arrange a reverse pickup through Zipypost, our logistics partner, from your delivery address, wherever serviceable. In locations where reverse pickup is not available, we will guide you on how to ship the item back to us.

Refunds

Once we receive the returned product and confirm it meets the return conditions above, your refund will be processed within 3 to 5 business days to your original payment method through Razorpay.

If you paid via prepaid methods such as UPI, cards, or net banking, the refund will be credited back to the same source. If you paid via cash on delivery, we will contact you to arrange a bank transfer or other suitable refund method.

Please note, actual credit to your account may take a few additional days depending on your bank or payment provider.

Exchanges

If you ordered the wrong vehicle model or size, we're happy to arrange an exchange instead of a refund, subject to availability. Simply mention this when you raise your return request, and our team will help you get the correct cover.

Non Returnable Items

Certain items may not be eligible for return due to hygiene or customisation reasons, such as products that have been used, washed, or custom cut or altered after delivery. Any such exceptions will be clearly mentioned on the product page at the time of purchase.

Cancellations

You can cancel your order free of charge as long as it has not yet been shipped. Once your order has been dispatched through Zipypost, it cannot be cancelled, but you may return it after delivery following the process above.

To cancel an order, please contact us as soon as possible with your order number, and we will do our best to stop the shipment in time.